CIS-CSM EXAM CRAM - CIS-CSM RELIABLE EXAM PREPARATION

CIS-CSM Exam Cram - CIS-CSM Reliable Exam Preparation

CIS-CSM Exam Cram - CIS-CSM Reliable Exam Preparation

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Tags: CIS-CSM Exam Cram, CIS-CSM Reliable Exam Preparation, Exam CIS-CSM Study Guide, CIS-CSM Valid Test Syllabus, Authentic CIS-CSM Exam Hub

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CIS-CSM Reliable Exam Preparation | Exam CIS-CSM Study Guide

The web-based ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM) practice exam can be accessed through online browsing anywhere just with a stable internet connection. So the applicants can take the CIS-CSM practice exam with ease for the preparation for the CIS-CSM Exam. All browsers and operating systems support the web-based CIS-CSM practice exam. Users can access it without installing or downloading any excessive plugins or software.

ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q63-Q68):

NEW QUESTION # 63
Major Issue Management uses which one of the following capabilities?

  • A. Governance Risk and Control
  • B. Asset management
  • C. Record producers
  • D. Targeted Communications

Answer: D

Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-customer-service-management/page/product/ customer-service-management/concept/major-issue-management.html


NEW QUESTION # 64
Cost Information on cases is available as part of the Performance Analytics Content Pack for Customer Service.

  • A. False
  • B. True

Answer: B

Explanation:
Explanation


NEW QUESTION # 65
The ServiceNow Communities feature is only available for customers with ServiceNow Customer Services Management licenses.

  • A. False
  • B. True

Answer: B


NEW QUESTION # 66
Contextual Search framework is used for providing Knowledge search results in which of these scenarios?

  • A. None of the above
  • B. Entering question in portal only
  • C. Record Producer only
  • D. Both portal question entry and Record Producer

Answer: C


NEW QUESTION # 67
Which of the following are true regarding the Community Portal application? (Choose two.)

  • A. It is available by default with the Support and Service portals
  • B. Most of the configuration does not require System Administrator role
  • C. It is available to any customer with a Community license
  • D. It is only available to CSM license holders

Answer: C,D


NEW QUESTION # 68
......

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